FREQUENTLY ASKED QUESTIONS

  • When are the visiting hours?

    We always welcome visitors. We recommend visiting between the hours of 8:00 a.m. and 8:00 p.m. If you have a special circumstance, please speak with the charge nurse on duty so alternate visiting hours may be arranged. Quiet time starts at 9:00 p.m. as we are focused on rest and healing.

  • Is there a limit to the number of people who can visit at one time?

    Although we do not have a formal policy stating visitation guidelines, we suggest using the common areas of the facility to meet with your loved one. If it is not possible to visit in one of the common areas, we suggest a limit of one to three people in a resident room at one time. Common areas include the Private Dining room and Fireplace Living Room on the first floor.

  • Is there any private space available to use?

    You may reserve the dining room, private dining room, beauty shop, fireplace living room, and conference room for any special event (birthdays, holidays, meals) in advance with the Activities Director.

  • Can I bring my children to visit?

    We encourage children to visit, however, please monitor the child for cold/flu symptoms and do not come to visit if you or the child has had a fever in the last 24 hours.

  • Can I bring a family pet to the facility?

    We would love for your family pet to come visit. Please remember to clean up after them and take the proper safety measures at all times. All pets should be kept on a leash. Washington health code requires that we keep a current vaccine record and annual exam of your pet visitor on file. Please see our Activity Director for more information.

  • How often will a physician or health professional visit?

    For long-term patients, physicians generally see patients upon admission and once every 30 days thereafter. However, our nursing professionals are in constant contact with all of the physicians that visit the facility. Some insurance companies require that physicians visit more often. Check with our nursing staff for further information. Short-term rehabilitation patients will see a physician the next business day after admission. This physician will assess and visit as needed. We also offer the services of a wound care specialist, an infection disease specialist, and a Physiatrist who specializes in Rehab Medicine. Visits with these specialists will be arranged as medically necessary. For more information about our Medical Director and physicians please click here.

  • Can I take my loved one home for a visit?

    Sign out books for patients leaving the facility are located at both nurses stations. A pass approved by the physician is needed for patients to leave the facility for any reason. This can be arranged by speaking to your loved one’s nurse manager.

  • Can my loved one receive mail?

    Definitely. Mail is delivered to patients personally on a daily basis. Please mail to: Burien Nursing and Rehabilitation Center Attn: Resident’s name 1031 SW 130th Street Burien, WA 98146

  • Is smoking permitted in the facility?

    Smoking is not allowed in the facility. There is an outdoor smoking designated area in the courtyard. All residents who smoke must wear a fire retardant apron and be assessed by our nursing staff for safety.

  • My loved one has a favorite chair that I’d like to bring to the facility. Can you accommodate this?

    We always want our patients to be comfortable; if space permits, small personal items from the resident’s home are always welcome.

  • Will I be required to do my loved ones laundry?

    No, you can choose to have the facility launder the clothing at no extra charge. Bed linens, hospital gowns, and towels are provided and laundered by the facility. If you would prefer to do laundry for your loved one please indicate so during the admission process. Items being laundered at home still need to be labeled.

  • Is there someone who provides haircuts?

    We have a beautician available weekly. Please see the front desk in the lobby to set up an appointment. Payment is due at time of service and a trust can be set up to make this easier.

  • Where should I park when I come to visit?

    Free parking is available all around the facility. Avoid parking in spaces specifically reserved for the disabled and physicians. We apologize that neighborhood parking is tight, we would be happy to valet park your car free of charge. Please come to the main reception desk for assistance.

  • Can I bring in my loved one’s favorite food?

    Consistent with the provision of special diets, always consult with the nursing staff before bringing food to patients. Any food kept in the resident room must be in properly sealed containers. If items need refrigeration please clearly label with resident name and date. Our nursing staff will be happy to place in resident only refrigerator.

  • What articles of clothing should I bring?

     

    • We recommend approximately five changes of clothing and a pair of comfortable rubber-soled shoes. All articles should be washed, clearly labeled with the resident’s name in permanent ink, and entered into the patient’s personal inventory log in the medical chart. Other personal items should be marked or engraved for identification. We advise that patients do not keep valuable jewelry or large amounts of cash in the facility. Please ask the nurse to update the inventory list every time a new item is brought into the facility.
      LADIES

       

      Dresses

      Pants

      Blouses (with front snaps)

      Socks/Nylons

      Walking Shoes (non-skid soles; velcro)

      Undergarments

      Nightgown/Pajamas

      Robe

      Sweaters (with large buttons)

      GENTLEMEN

       

      Shirts (button down suggested)

      Pants

      Belts/Suspenders

      Socks

      Walking Shoes (non-skid soles; velcro)

      Undergarments

      Pajamas

      Robe

      Electric Razor

      Personal Laundry:  There is no charge for personal laundry, however, families who wish to do their loved ones laundry must bring in a plastic hamper for dirty clothes and ensure laundry is done at least once a week in order to comply with state hygiene regulations.

      Clothing and Laundry Tips:  All personal clothing is washed in an industrial washing machine at a temperature of 180-degrees. Make sure your loved one’s clothing is appropriate for washing and drying in these hot temperatures. Clothing that requires cold or warm water or special care is subject to damage and fading. All clothing must be labeled. Please label the clothing with the resident name, NOT the room number or initials. Mark clearly and in large letters on the inside neckline or waistband. All items must be marked including socks, shoes, and other personal items.

     

     

  • Will my loved one have telephone access?

    Private phone access is available to every resident. Unlimited local and toll-free calls can be made from resident phones. An unlimited number of phone calls from any incoming area code (national or international) can be received at the resident phones.

  • Will my loved one’s room have a television?

    Each patient has their own personal television equipped with cable TV and headphones. These TV’s are attached by a swinging arm at the head of the bed and can be adjusted to personal preference to heights and distance. Please use headphone if you need to have the volume at a high level.

  • What kinds of activities are planned for the patients?

    Burien Nursing and Rehabilitation Center has a vibrant atmosphere with dynamic, individualized activities that match the capabilities and needs of patients and their guests. We also have active resident and family councils as well as volunteer programs. Scheduled activities include: music, fitness activities, religious meetings, outside entertainment, games, gardening, field trips/outings, and volunteer involvement. If you would like to arrange something special or have suggestions and ideas for individual or group activities, please inform our activities director. We welcome and encourage involvement from family and friends.

  • Can the rules be changed?

    Suggestions and recommendations for changes in the facility rules may be submitted in person or in writing to the Burien Nursing and Rehabilitation Center administration.

  • How often will the Rehabilitation staff work with my loved one?

    This will depend on each individual’s needs and diagnoses. Burien Nursing and Rehabilitation Center does staff our Physical and Occupational Therapy staff 7 days a week.

Financial & Insurance Questions

Patients must have a Medicare card that reads “Hospital Insurance.” They must also be admitted to the facility with a physician order within 30 days of a three consecutive night hospital stay. Generally, during the first 20 days of care, Medicare will pay 100%. For days 21-100, a $161.00 daily co-insurance rate is required. Medicare does not cover Part A skilled nursing fees over 100 days.

Participating Insurance Companies

  • AARP
  • Anthem
  • Cigna (out of network)
  • Community Health Plan of Washington
  • Providence Elderplace
  • First Choice Health Administrators
  • Group Health
  • HMSO
  • Molina
  • NW Physicians Network
  • Premera Blue Cross
  • Puget Sound Health Partners
  • Qualmed (out of network)
  • Regence Blueshield
  • Regence – Medadvantage
  • Tricare (out of network as primary)
  • Uniform Medical Plan
  • United
  • Secure Horizons
  • Veteran’s Affairs

Hospice

  • Evergreen Hospice
  • Highline Hospice
  • Providence Hospice
  • Franciscan Hospice
  • Kline Galland Hospice

 

Private Room Rates

ACCOMMODATION    DAILY  RATE
Skilled Nursing Care $400 /day  private room
  $290 /day  2-bed semi-private room
  $240 /day  3-bed semi-private room

Daily rates include room and board; three meals per day served in the main dining or rehabilitative dining areas, tray service plus snacks – special diets upon physician order; daily assistance with activities of daily living (ADLs), i.e., dressing, bathing, ambulation, personal hygiene and needs; daily housekeeping service; bed and bathroom linens (less incontinent care linens); administration of medications as prescribed by either attending/alternate physician; 24-hour supervision by licensed Nursing personnel (R.N. or L.V.N.) and Certified Nursing Assistants; assistance with feeding; planned activities, recreational and occupational programs; drug regimen review; social services consultation; discharge planning and referral service; and furnished rooms in accordance with State and Federal regulatory agencies.

PLEASE NOTE:  The daily room rate does NOT include the following:  Physician visit charges, dentist visit charges, medication and sundry items, resident care medical supplies and materials, incontinent care supplies/linens, special physician ordered therapies such as physical therapy, occupational therapy, respiratory therapy, diagnostic tests, and other specialized care procedures.